Refund policy for subscription boxes?
Euphorbia subscription boxes are NOT eligible for returns, exchanges, or refunds.
In the event that your box is returned to our warehouse because of an invalid or incorrect mailing address due to your error, then we can either
- Issue you a refund less the cost of shipping, or
- We can ship your box to your corrected address after you pay the shipping fee for us to re-ship your box.
Pre-Subscribing, when current month boxes are out of stock, means that you are subscribing (Pre-ordering) for next month box.
Our policy lasts 7 days post delivery (excluding subscription boxes). If 7 days have gone by since product(s) got delivered to you then, unfortunately, we can’t offer you a full refund or exchange. The original shipping and handling fees are non-refundable.
Note: Refunds can take 7 to 15 days to show up on your statement depending on how quickly your bank and/or credit card company processes it.